Clinic Admin Assistant - Client Services & Scheduling

New Vista; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

New Vista Newtown Clinic in Lexington, KY is seeking an Office Assistant to support administrative operations and client services. You will greet clients, answer calls, and schedule appointments to ensure a seamless patient experience across New Vista services.

Role emphasizes accurate data entry in the EHR, handling payments, and assisting clinical staff. A welcoming, professional environment is expected to support an inclusive, trauma-informed care setting.

Qualifications

• High School diploma or equivalent required.
• Experience in customer service preferred.
• Valid driver’s license and proof of auto insurance required.

Responsibilities

• Greet clients in a professional, courteous manner.
• Answer phones and respond to inquiries.
• Schedule New Vista appointments for clientele to provide centralized access.
• Collect payments and maintain financial information in the EHR.
• Assist clinical staff with scheduling and paperwork.
• Ensure a welcoming, trauma-informed environment for clients and staff.

Skills

Customer service experience

Communication skills

Organizational skills

Education

High School diploma or equivalent

Job description

New Vista Newtown Clinic in Lexington, KY is seeking an Office Assistant to support administrative operations and client services. You will greet clients, answer calls, and schedule appointments to ensure a seamless patient experience across New Vista services.

Role emphasizes accurate data entry in the EHR, handling payments, and assisting clinical staff. A welcoming, professional environment is expected to support an inclusive, trauma-informed care setting.