Theatre Team Member - Guest Experience & Quick Service

Cinemark

Ann Arbor (MI)

On-site

USD 19,000 - 22,000

Part time

5 days ago
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Benefits offered by this job

Employee Discount
401(k) Matching
Growth Opportunities
Education Assistance
Health Benefits
Parental Leave
Paid Time Off
Daily Pay
Free Movies

Job summary

Cinemark is seeking a Team Member to create a welcoming guest experience, assist with box office and concession roles, and support operations across theaters. You will handle transactions, answer questions, and help maintain high standards of cleanliness and safety in a fast-paced environment.

The role requires 16+ and flexible availability, with opportunities to grow, benefit from employee discounts, health benefits, and daily pay. Join us to contribute to memorable movie experiences for guests.

Qualifications

  • Must be at least 16 years of age.
  • Completes basic food handling training and obtains any local or state mandated certification.
  • Availability to work flexible hours including evenings, weekends, and holidays.
  • Requires regular and consistent attendance.
  • Energetic and friendly attitude during each shift.
  • Ability to communicate (verbal and written) with all ages and genders.
  • Able to work in a team environment and independently.
  • Ability to take and follow direction.

Responsibilities

  • Greets Guests with a smile in a timely and professional manner.
  • Operates Cinemark’s POS system for all transactions.
  • Verifies tickets at podium and directs Guests to an auditorium.
  • Provides pricing, movie information, and promotions.
  • Responds to phone calls and questions from Guests.
  • Conducts theatre inspections and maintains safety in auditoriums.
  • Keeps theatre clean and free from debris.
  • Prepares food and operates cooking equipment.
  • Wipes down and sanitizes high-contact areas.
  • Complies with local, state, and federal food safety laws.
  • Monitors safety and security issues and reports to management.
  • Assists with opening and closing duties.

Skills

Guest service
Cash handling
Communication
Teamwork
Follow directions
English proficiency
Energetic attitude

Education

High school diploma (or equivalent)

Job description

Cinemark is seeking a Team Member to create a welcoming guest experience, assist with box office and concession roles, and support operations across theaters. You will handle transactions, answer questions, and help maintain high standards of cleanliness and safety in a fast-paced environment.

The role requires 16+ and flexible availability, with opportunities to grow, benefit from employee discounts, health benefits, and daily pay. Join us to contribute to memorable movie experiences for guests.

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