Guest Experience Theater Team Member

Cinemark; Lakeland (FL); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs

Qualifications

• Must be able to provide excellent Guest service.
• Ability to operate POS system and handle transactions.
• Strong interpersonal skills and teamwork.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions.
• Verifies tickets and directs Guests to auditoriums.
• Ensures compliance with MPAA ratings and policies.
• Maintains clean theatre and high-traffic areas.
• Assists with opening/closing duties as needed.

Skills

Customer service

Cash handling

Teamwork

Communication

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs