Theatre Team Lead — Guest Experience & Coaching

Marcus Theatres Corporation; Orland Park (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Premium Holiday Pay

Paid Vacation

Benefits: Health/Dental/Vision & 401(k

Free Movies

Meals

Uniforms

Scholarship

Career Advancement

Job summary

Marcus Theatres in Illinois is seeking an Assistant Manager to lead a fast-paced theatre team and deliver outstanding guest service. Starting pay is $18.00 per hour with a part-time schedule. Join a family that focuses on connection, growth and fun, with benefits and opportunities highlighted in the posting.

The role involves supervising associates, coaching performance, and helping run theatre operations while driving guest satisfaction and brand awareness.

Qualifications

• Experience in a fast-paced, team-focused hospitality environment.
• Ability to coach and develop associates to deliver exceptional guest service.
• Strong, positive attitude and excellent communication skills.

Responsibilities

• Create a safe and welcoming environment for guests by greeting and anticipating needs.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes to keep theatre operations smooth.
• Assist with hiring, training and associate development.
• Evaluate KPIs to improve guest satisfaction and results.
• Identify opportunities to increase brand awareness and traffic to the theatre.
• Follow directions from theatre and corporate management.

Skills

Communication skills

Leadership

Coaching

Guest service

Job description

Marcus Theatres in Illinois is seeking an Assistant Manager to lead a fast-paced theatre team and deliver outstanding guest service. Starting pay is $18.00 per hour with a part-time schedule. Join a family that focuses on connection, growth and fun, with benefits and opportunities highlighted in the posting.

The role involves supervising associates, coaching performance, and helping run theatre operations while driving guest satisfaction and brand awareness.