Theatre Assistant Manager — Lead, Coach & Delight Guests

The Marcus Corporation; Elgin (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages & Premium HolidayPay

Paid Vacation for Full-Time (30 Hours/

Medical, Dental, Vision & Retirement

Job summary

Marcus Theatres in Elgin, Illinois is seeking an Assistant Manager to help lead a busy theatre team. You will coach associates, ensure exceptional guest service, and support day-to-day operations to keep showtimes running smoothly.

As part of the Marcus Theatres Leadership Team, you’ll enjoy competitive wages, benefits for full-time staff, paid vacation, and opportunities for career advancement while delivering memorable movie-going experiences.

Qualifications

• Positive attitude and strong work ethic
• Excellent communication skills
• Team-focused leadership and coaching

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Job description

Marcus Theatres in Elgin, Illinois is seeking an Assistant Manager to help lead a busy theatre team. You will coach associates, ensure exceptional guest service, and support day-to-day operations to keep showtimes running smoothly.

As part of the Marcus Theatres Leadership Team, you’ll enjoy competitive wages, benefits for full-time staff, paid vacation, and opportunities for career advancement while delivering memorable movie-going experiences.