Assistant Manager — Guest Experience & Team Growth
Marcus Theatres
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Benefits offered by this job
Job summary
Marcus Theatres is seeking an Assistant Manager to join the Leadership Team and help deliver exceptional guest service in a high-volume cinema. You will coach associates, manage daily operations, and implement processes to keep the theatre running smoothly.
Starting pay is $18.00 per hour with competitive benefits, including paid vacation, healthcare, retirement options, and opportunities for career advancement.
Qualifications
- Experience coaching and developing associates.
- Excellent communication skills and guest-focused mindset.
- Ability to thrive in a high-volume, fast-paced, team-oriented environment.
Responsibilities
- Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
- Supervise, motivate, reward and coach associates.
- Execute systems and processes that keep the theatre running smoothly.
- Assist with hiring, training and associate development.
- Evaluate key performance indicators to drive guest satisfaction and results.
- Identify opportunities to increase brand awareness and drive traffic into the theatre.
- Follow direction of the theatre and corporate management teams.
Skills
Job description
Marcus Theatres is seeking an Assistant Manager to join the Leadership Team and help deliver exceptional guest service in a high-volume cinema. You will coach associates, manage daily operations, and implement processes to keep the theatre running smoothly.
Starting pay is $18.00 per hour with competitive benefits, including paid vacation, healthcare, retirement options, and opportunities for career advancement.
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