Assistant Manager - Lead Guest Experience & Team Growth

The Marcus Corporation

Illinois

On-site

USD 20,000 - 29,000

Full time

8 days ago

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Benefits offered by this job

Holiday pay

Vacation for FT

Medical benefits

Retirement benefits

Free movies

Free meals

Paid uniforms

Scholarship program

Career advancement

Job summary

Marcus Theatres is seeking an Assistant Manager to join the Leadership Team and help redefine the movie-going experience. You will lead, coach, and develop fellow associates while ensuring exceptional guest service in a fast-paced, high-volume environment.

Starting pay is $18.00 per hour, with full-time benefits including medical, dental, vision, retirement, paid vacation, and scholarship opportunities. Join us to grow professionally and have fun at work.

Qualifications

Positive attitude, strong work ethic and excellent communication skills.
Ability to work in a high-volume, fast-paced, team-focused environment.
Passionate about coaching associates to provide guest service.
Willingness to learn theatre operations and leadership duties.

Responsibilities

Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
Supervise, motivate, reward and coach associates.
Execute systems and processes that keep the theatre running smoothly.
Assist with hiring, training and associate development.
Evaluate key performance indicators to drive guest satisfaction and results.
Identify opportunities to increase brand awareness and drive traffic into the theatre.
Follow direction of the theatre and corporate management teams.