Theatre Assistant Manager: Growth & Leadership Path

Cinemark; Hanover (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is seeking an Assistant Manager to help oversee theatre operations, train staff, and ensure policy compliance. You will work across departments, lead by example, and contribute to a positive guest experience.

This role supports the General Manager and participates in a Management Accreditation Program for career progression. Responsibilities include supervising daily operations, maintaining safety and cleanliness, managing reports, and upholding high service standards while adapting to

Qualifications

• Must be at least 18 years old.
• High School or G.E.D. graduate preferred.
• Completion of Cinemark’s Management Accreditation Program courses (Management Foundations, Annual Certifications, MAP Core).
• Completes basic food handling training and obtains required local/state certifications.
• Safe Alcohol Service training if working with alcohol.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Requires regular and consistent attendance.
• Energetic and friendly attitude during each shift.
• Provides excellent Guest service.
• Accurate cash handling and basic math skills.
• Strong communication in English (verbal and written).
• Ability to work in a team and independently; take direction and follow protocols.
• Responds with urgency; good time management and attention to detail.
• Ability to train and lead others; resolve conflicts.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with staff
• Responsible for working in all departments and all theatre job functions
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Observes and participates in the inspection of theatre facilities and equipment
• Reports the need for repairs to the General Manager
• Ensures Team Members follow the dress code
• Interacts with Guests for superior Customer service
• Learns and enforces Cinemark guidelines with staff
• Reports all Employee relations issues to the General Manager
• All management members maintain high work ethic and conduct
• Identifies and sanitizes high-contact areas and PPE usage
• Addresses safety or security issues promptly
• Performs other work-related duties as assigned

Skills

Leadership

Customer Service

Teamwork

Communication

Cash Handling

Time Management

English Proficiency

Training

Problem Solving

Adaptability

Education

High School diploma or GED

Job description

Cinemark is seeking an Assistant Manager to help oversee theatre operations, train staff, and ensure policy compliance. You will work across departments, lead by example, and contribute to a positive guest experience.

This role supports the General Manager and participates in a Management Accreditation Program for career progression. Responsibilities include supervising daily operations, maintaining safety and cleanliness, managing reports, and upholding high service standards while adapting to