Theatre Operations Manager – Lead Teams & Guest Experience

AMC Entertainment; Trumbull (CT); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Free movies nationwide

401(k) match

Daily free popcorn

Discounts on food & drinks

Job summary

AMC Entertainment is seeking a Manager to lead operations and people with purpose, driving results through coaching, communication, and ownership. You’ll ensure guest service standards, oversee staffing, and monitor performance to optimize the guest experience and theatre operations.

We offer great benefits, career growth, and a compensation range of $22.50–$23.70 per hour, with eligibility for holiday premiums and employee discounts.

Qualifications

• Six months supervisory or commensurate leadership experience.
• Must be at least 21 years old; other location-specific age requirements may apply.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Demonstrated analytical, planning, and problem-solving skills.
• Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems).

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.

Job description

AMC Entertainment is seeking a Manager to lead operations and people with purpose, driving results through coaching, communication, and ownership. You’ll ensure guest service standards, oversee staffing, and monitor performance to optimize the guest experience and theatre operations.

We offer great benefits, career growth, and a compensation range of $22.50–$23.70 per hour, with eligibility for holiday premiums and employee discounts.