Theatre Operations Leader

AMC Entertainment; Bensalem Township (Bucks County); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401(k) match

Free popcorn and movie passes

Job summary

AMC Entertainment is seeking a Manager to lead theatre operations and a team, delivering exceptional guest experiences and managing daily administrative duties. You’ll coach staff, ensure staffing levels, and uphold service standards while driving performance in a fast-paced environment.

The role emphasizes ownership, communication, and operational excellence, with benefits and opportunities for growth within AMC’s culture and mission.

Qualifications

• Six months supervisory or commensurate leadership experience.
• Must be at least 18 years old; other location-specific age requirements may apply.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.
• Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems).
• Standing, walking, lifting up to 50 pounds and carrying up to 90 feet.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC's Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC's Management Work Schedule Policy.

Skills

Leadership

Communication

Guest service

Supervisory experience

Job description

AMC Entertainment is seeking a Manager to lead theatre operations and a team, delivering exceptional guest experiences and managing daily administrative duties. You’ll coach staff, ensure staffing levels, and uphold service standards while driving performance in a fast-paced environment.

The role emphasizes ownership, communication, and operational excellence, with benefits and opportunities for growth within AMC’s culture and mission.