Theater Operations & Guest Experience Leader

AMC Entertainment; Upper Glasgow (PA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Free movies

Popcorn & discounts

Movie passes

Job summary

AMC Entertainment seeks a Manager to lead operations and people with purpose, coaching teams to achieve guest-focused results. You’ll ensure staffing, reports, and high service standards while modeling AMC values and ownership.

Ideal candidates bring supervisory experience, strong communication, and the ability to develop crew and supervisors in a fast-paced theatre environment and deliver outstanding guest experiences daily.

Qualifications

• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong communication and problem-solving skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee theatre administrative reports and staffing levels.
• Ensure AMC Guest Service standards are met consistently.
• Lead and develop crew and supervisors to deliver guest experiences.
• Monitor financial numbers to drive performance and guest satisfaction.

Skills

Team leadership

Guest service

Communication

Time management

Coaching

Tools

Microsoft Office Suite

Theatre systems

Job description

AMC Entertainment seeks a Manager to lead operations and people with purpose, coaching teams to achieve guest-focused results. You’ll ensure staffing, reports, and high service standards while modeling AMC values and ownership.

Ideal candidates bring supervisory experience, strong communication, and the ability to develop crew and supervisors in a fast-paced theatre environment and deliver outstanding guest experiences daily.