Theatre Operations Manager: Lead Teams & Guest Experience

AMC Entertainment

Santa Clara (CA)

On-site

USD 32,000 - 34,000

Full time

9 days ago
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

AMC Entertainment in Santa Clara, CA is seeking a Manager to lead theatre operations and staff, driving guest satisfaction and business results. You will coach teams, manage schedules, and ensure consistent guest service excellence in a fast-paced environment.

The role emphasizes ownership, professional development, and an inclusive culture with a focus on safety and performance. Industry knowledge and strong communication are essential for success.

Qualifications

  • Six months supervisory or commensurate leadership experience.
  • One year experience in guest-focused business.
  • Strong oral and written communication skills.
  • Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems).

Responsibilities

  • Perform daily, opening, and closing operational and administrative duties.
  • Oversee and complete theatre administrative reports.
  • Ensure that associates consistently meet AMC Guest Service standards.
  • Ensure proper staffing levels across all areas of the theatre.
  • Reinforce guest and operational focus through MBWA (Managing By Walking Around).
  • Review financial numbers regularly to drive performance and optimize the guest experience.
  • Oversee an assigned theatre department, if applicable.
  • Listen, communicate, and work effectively with guests in a high-volume setting.

Skills

Leadership experience
Guest service experience
Communication skills
Computer literacy

Tools

Microsoft Office Suite
Theatre-specific systems

Job description

AMC Entertainment in Santa Clara, CA is seeking a Manager to lead theatre operations and staff, driving guest satisfaction and business results. You will coach teams, manage schedules, and ensure consistent guest service excellence in a fast-paced environment.

The role emphasizes ownership, professional development, and an inclusive culture with a focus on safety and performance. Industry knowledge and strong communication are essential for success.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Theatre Ops Manager: Lead Teams & Elevate Guests
Theatre Ops Manager: Lead Teams & Elevate Guests

AMC Entertainment • New York (NY)

On-site
USD 33,000 - 34,000
Premium pay for holidays
Medical, dental, and vision coverage
401(k) match
+3
Theatre Operations Manager — Guest Experience Leader
Theatre Operations Manager — Guest Experience Leader

AMC Entertainment • San Francisco (CA)

On-site
USD 34,000 - 36,000
Medical, dental, and vision coverage
401(k) match
Daily popcorn and food discounts
+1
Theatre Operations Manager: Lead Team & Guest Experience
Theatre Operations Manager: Lead Team & Guest Experience

AMC Entertainment • Dublin (OH)

On-site
Confidential
Free movies nationwide
Gift card discounts
401(k) match
+5
Theatre Operations Manager — Lead Teams & Guest Experience
Theatre Operations Manager — Lead Teams & Guest Experience

Hunter Super Techs - TurnPoint • Arlington (TX)

On-site
USD 29,000 - 30,000
Health insurance
Dental and vision coverage
401(k) match
+2
Theatre Team Lead – Guest Experience & Ops
Theatre Team Lead – Guest Experience & Ops

AMC Entertainment • Santa Clara (CA)

On-site
USD 29,000 - 32,000
Medical, dental, vision coverage
Employee Assistance Program (EAP)
401(k) match
+2
Theatre Operations Manager
Theatre Operations Manager

Hunter Super Techs - TurnPoint • Fort Worth (TX)

On-site
USD 29,000 - 30,000
Theater Operations Leader & Guest Experience
Theater Operations Leader & Guest Experience

AMC Entertainment • Dubuque (IA)

On-site
USD 25,000 - 28,000
Premium holiday pay
Medical, dental, vision coverage
401(k) match
+5
Theatre Manager: Lead Teams, Elevate Guest Experience
Theatre Manager: Lead Teams, Elevate Guest Experience

AMC Entertainment • Arlington (TX)

On-site
USD 29,000 - 30,000
Medical, dental, and vision coverage
401(k) match
Daily popcorn & drink discounts
+4
Theatre Crew Lead - Guest Experience & Operations
Theatre Crew Lead - Guest Experience & Operations

Hunter Super Techs - TurnPoint • Santa Clara (CA)

On-site
USD 29,000 - 30,000
Medical/dental/vision
401(k) match
Free movies
+4
Theatre Operations & Guest Experience Manager
Theatre Operations & Guest Experience Manager

AMC Entertainment • East Brunswick Township (NJ)

On-site
USD 30,000 - 33,000
Vacation & holidays pay
Medical, dental, vision
401(k) match
+4