Theatre Manager: Lead Teams, Elevate Guest Experience

AMC Entertainment; Arlington (TX); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Daily popcorn & drink discounts

Free movie passes

Employee Assistance Program (EAP)

Vacation and paid time off

Gift card discounts

Job summary

AMC Entertainment is seeking a Manager to lead theatre operations and develop a high-performing team. You’ll coach staff, drive results, ensure guest satisfaction, and uphold AMC’s values in a fast-paced environment.

Responsibilities include opening/closing duties, staffing, reporting, and delivering consistent guest service. You’ll collaborate with the General Manager on Food & Beverage goals while maintaining attendance and adherence to policies.

Qualifications

• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Leadership

Communication

Guest service

Time management

Staffing planning

Tools

Microsoft Office Suite

Theatre systems

Job description

AMC Entertainment is seeking a Manager to lead theatre operations and develop a high-performing team. You’ll coach staff, drive results, ensure guest satisfaction, and uphold AMC’s values in a fast-paced environment.

Responsibilities include opening/closing duties, staffing, reporting, and delivering consistent guest service. You’ll collaborate with the General Manager on Food & Beverage goals while maintaining attendance and adherence to policies.