Theatre Operations Manager

Hunter Super Techs - TurnPoint; Fort Worth (TX); On-site; USD 29,000 - 30,000; Full time

Job summary

AMC is seeking a Manager to lead theatre operations and staff, driving guest satisfaction and performance. You will oversee daily administrative tasks, staffing levels, and reports while coaching teams to meet guest service standards in a fast-paced environment.

You will analyze financials to improve guest experience, support the General Manager on Food & Beverage goals, and model AMC’s values with integrity and ownership. This is a full-time, on-site leadership role.

Qualifications

• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.
• Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems).

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Supervisory experience

Guest-focused communication

Written and verbal communication

Computer literacy

Tools

Microsoft Office Suite

Job description

AMC is seeking a Manager to lead theatre operations and staff, driving guest satisfaction and performance. You will oversee daily administrative tasks, staffing levels, and reports while coaching teams to meet guest service standards in a fast-paced environment.

You will analyze financials to improve guest experience, support the General Manager on Food & Beverage goals, and model AMC’s values with integrity and ownership. This is a full-time, on-site leadership role.