Theatre Operations Leader — Elevate Guest Experience

Hunter Super Techs - TurnPoint; Santa Clara (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Accrued vacation

Premium pay for holidays

Medical, dental, and vision coverage

401(k) match

Free AMC movies nationwide

Employee Assistance Program (EAP)

Job summary

AMC Theatres is seeking a Manager to lead operations and people with purpose, driving results through coaching, communication, and ownership. The role emphasizes culture, guest experience, and staff development in a high-volume theatre environment.

You'll oversee daily tasks, staffing, reports, and adherence to standards while supporting the General Manager in achieving guest-service and financial goals. Expect career growth, comprehensive benefits, and a collaborative team atmosphere.

Qualifications

• Must be at least 21 years old.
• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure associates meet AMC Guest Service standards.
• Ensure proper staffing levels across all theatre areas.
• Reinforce guest focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and guest experience.
• Oversee an assigned theatre department, if applicable.
• Communicate effectively with guests and team in a high-volume setting.
• Support GM/SM in achieving Food & Beverage-related goals.
• Maintain regular attendance per Work Schedule Policy.

Skills

Leadership

Communication

Guest service

Staffing management

Microsoft Office Suite

Theatre systems

Tools

Microsoft Office Suite

Theatre systems

Job description

AMC Theatres is seeking a Manager to lead operations and people with purpose, driving results through coaching, communication, and ownership. The role emphasizes culture, guest experience, and staff development in a high-volume theatre environment.

You'll oversee daily tasks, staffing, reports, and adherence to standards while supporting the General Manager in achieving guest-service and financial goals. Expect career growth, comprehensive benefits, and a collaborative team atmosphere.