Theatre Operations Leader — Growth, Training & Guest Service

Cinemark USA, Inc.; Monroeville (Allegheny County); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to support theatre operations, uphold policies, and deliver exceptional guest service. You will be cross-trained across departments and help train team members, working under the General Manager.

The role offers a path to Senior Assistant Manager, Theatre Manager, or General Manager after completing Cinemark’s Management Accreditation Program and six months of service.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED preferred.
• Completion of Cinemark’s Management Accreditation Program's three basic courses.
• Completes basic food handling training and local certifications where required.
• Availability for evenings, weekends, and holidays.
• Excellent guest service, cash handling, and communication abilities.

Responsibilities

• Assist in the overall operation of the theatre under supervision.
• Train and coach team members across departments.
• Prepare administrative and special reports for the General Manager.
• Ensure safety, cleanliness, and adherence to policies.
• Provide excellent guest service and resolve issues promptly.

Skills

Team leadership

Customer service

Cash handling

Communication

Time management

Education

High School diploma or GED

Job description

Cinemark USA, Inc. is seeking an Assistant Manager to support theatre operations, uphold policies, and deliver exceptional guest service. You will be cross-trained across departments and help train team members, working under the General Manager.

The role offers a path to Senior Assistant Manager, Theatre Manager, or General Manager after completing Cinemark’s Management Accreditation Program and six months of service.