Theatre Guest Services Associate

Regal; Norman (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free movie passes

Discounted concessions

401(k) with company match

Job summary

Regal is seeking team members in Norman, OK to support theatre operations across box office, concessions, or usher roles. The position offers varied schedules including part-time and full-time hourly employment, with a focus on delivering exceptional guest service.

Team members work with POS systems and promote rewards programs while ensuring MPAA rating compliance and safety. Benefits include free movie passes and a 401(k) plan.

Qualifications

• Public speaking and active listening to engage guests.
• Ability to identify problems and respond to guest needs.
• Clear communication with customers, co-workers and management.

Responsibilities

• Handle box office transactions, upsell Premium Viewing Experience and promote Regal Crown Club.
• Operate concession POS, stock management and merchandizing tasks.
• Tear tickets, direct guests to auditoriums, and enforce MPAA ratings.
• Maintain theatre cleanliness and safety in auditoriums, lobbies and restrooms.

Skills

Public speaking

Active listening

Problem solving

Communication

Education

Cast certification program

Tools

POS system

Job description

Regal is seeking team members in Norman, OK to support theatre operations across box office, concessions, or usher roles. The position offers varied schedules including part-time and full-time hourly employment, with a focus on delivering exceptional guest service.

Team members work with POS systems and promote rewards programs while ensuring MPAA rating compliance and safety. Benefits include free movie passes and a 401(k) plan.