Theatre Guest Experience Specialist - Weekend & Evening Shifts

Regal; Lubbock (TX); On-site; USD 18,000 - 23,000; Part time

Job summary

Regal is seeking Cast Members for Galaxy Stadium 14 in Indianapolis, IN. The role includes working weekend and evening shifts as a Floor Staff member, with opportunities in Box Office, Concessions, or Usher duties.

You will ensure guest satisfaction, handle transactions, and uphold safety and MPAA guidelines. Requirements include completion of the cast certification program and experience with a POS system, along with strong customer service and communication skills.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Ability to operate POS system and handle cash accurately.

Responsibilities

• Operate Box Office duties including cash handling, credit cards, and tickets; upsell Premium Viewing Experiences.
• Manage Concession operations and ensure compliance with food safety laws.
• Ushers guide patrons to seats, read tickets, and enforce MPAA ratings and safety protocols.

Skills

Customer service

Public speaking

Cash handling

POS system

Education

Cast certification program

Tools

POS system

Job description

Regal is seeking Cast Members for Galaxy Stadium 14 in Indianapolis, IN. The role includes working weekend and evening shifts as a Floor Staff member, with opportunities in Box Office, Concessions, or Usher duties.

You will ensure guest satisfaction, handle transactions, and uphold safety and MPAA guidelines. Requirements include completion of the cast certification program and experience with a POS system, along with strong customer service and communication skills.