Theatre Guest Experience Specialist

Cinemark USA, Inc.; Hadley (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health Benefits

401(k) Matching

Paid Time Off

Free Movies

Job summary

Cinemark USA, Inc. is seeking Theater Team Members in Hadley, MA to welcome guests, assist with tickets, and provide information on movies and promotions. You will operate the POS system, verify tickets, and help maintain a safe, clean theater environment for guests.

Roles may include Usher, Box Office, or Concession duties as staffing needs require. Applicants must be 16+ with flexible availability and a strong guest-service mindset. Training and benefits are offered.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Provides excellent Guest service.
• Interpersonal skills to communicate with guests of all ages and backgrounds.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions.
• Verifies tickets at podium and directs Guests to an auditorium.
• Provides pricing, movie information, and promotions.
• Maintains theatre cleanliness and safety across areas.

Skills

Guest service

Cash handling

Communication

Teamwork

Tools

POS System

Job description

Cinemark USA, Inc. is seeking Theater Team Members in Hadley, MA to welcome guests, assist with tickets, and provide information on movies and promotions. You will operate the POS system, verify tickets, and help maintain a safe, clean theater environment for guests.

Roles may include Usher, Box Office, or Concession duties as staffing needs require. Applicants must be 16+ with flexible availability and a strong guest-service mindset. Training and benefits are offered.