Theatre Floor Staff: Concessions & Ushers

Regal Cinemas, Inc.; Virginia; On-site; USD 17,000 - 22,000; Part time

Job summary

Regal Cinemas, Inc. is seeking Floor Staff to support concessions or usher roles in our theaters. You will help guests with service, enforce policies, and maintain a welcoming environment.

This position emphasizes attendance, safety, and teamwork; responsibilities include operating the concession POS, promoting loyalty programs, and assisting guests with seating and theater safety. Typical shift flexibility and physical duties such as standing, lifting up to 60 pounds, and reading training

Qualifications

• Completion of cast certification program as a cast member and box office cashier, or progress toward completion.
• Alcohol service duties require state/local training and Regal Responsible Beverage Server certification.
• Good public speaking, listening, and clear communication abilities.
• Ability to perform essential duties and follow safety standards.

Responsibilities

• Operate POS system and manage cash drawer, cards, vouchers, and stock.
• Promote Regal Crown Club and Unlimited program.
• Ensure tickets are sold in accordance with MPAA ratings and company policy.
• Direct patrons to auditoriums and assist with seating.
• Maintain cleanliness of auditoriums, restrooms, and lobby.

Skills

Public speaking

Active listening

Clear communication

Customer service

Problem solving

Education

Cast certification program (cast member & box office cashier)

Job description

Regal Cinemas, Inc. is seeking Floor Staff to support concessions or usher roles in our theaters. You will help guests with service, enforce policies, and maintain a welcoming environment.

This position emphasizes attendance, safety, and teamwork; responsibilities include operating the concession POS, promoting loyalty programs, and assisting guests with seating and theater safety. Typical shift flexibility and physical duties such as standing, lifting up to 60 pounds, and reading training