Theatre Floor Staff: Customer Service & Show Support

Regal; Columbia Township (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Regal is seeking Floor Staff to support concessions, box office, or usher roles across our theatres. You will ensure guests receive exceptional service, handle daily cash operations, and assist with crowd management during shows.

Positions offer flexible schedules (variable hour, part-time or full-time hourly) and opportunities for upward movement within the theatre team. You must maintain attendance, dress code compliance, and safety procedures.

Qualifications

• Must consistently attend schedules and be reliable.
• Ability to handle emergencies and follow policies.
• Readiness to perform general cleaning and maintain dress code.

Responsibilities

• Concession: operate POS, manage cash drawer and stock, promote rewards program, handle equipment, upsell, follow food safety rules, ensure alcohol certifications where required.
• Usher: direct patrons, monitor seating, enforce MPAA ratings, inspect bags when applicable, assist crowds and report issues to management.
• General: support opening/closing duties and maintain cleanliness of theaters and restrooms.

Skills

Customer service

Cash handling

Attendance

Teamwork

Education

Cast certification

Box office cashier training

Job description

Regal is seeking Floor Staff to support concessions, box office, or usher roles across our theatres. You will ensure guests receive exceptional service, handle daily cash operations, and assist with crowd management during shows.

Positions offer flexible schedules (variable hour, part-time or full-time hourly) and opportunities for upward movement within the theatre team. You must maintain attendance, dress code compliance, and safety procedures.