Theatre Floor Staff — Box Office, Concessions & Ushers

Regal; Davis (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Regal Davis is seeking Floor Staff to support Box Office, Concession, and Usher roles. You will ensure guests receive exceptional service while handling tickets, purchases, and audience flow with attention to safety and policy compliance.

The position requires attendance, ability to read training materials, and willingness to obtain state or local certifications where applicable. This is an on-site, part-time/full-time hourly role depending on theatre needs.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Regal Responsible Beverage Server training may be required where applicable.

Responsibilities

• Box Office: Operate POS system and manage cash drawer and cards; upsell Premium Viewing Experience; promote Crown Club; ensure MPAA compliance; respond to guest inquiries.
• Concession: Operate POS system; manage cash and stock; upsell; comply with food safety laws; observe breaks and/or meals; ensure alcohol certification when applicable.
• Usher: Tear tickets; direct patrons; monitor safety and cleanliness; perform in-auditorium concession sales; open/close duties as assigned.

Skills

Cash handling

Guest service

Communication skills

Education

Cast certification program

Job description

Regal Davis is seeking Floor Staff to support Box Office, Concession, and Usher roles. You will ensure guests receive exceptional service while handling tickets, purchases, and audience flow with attention to safety and policy compliance.

The position requires attendance, ability to read training materials, and willingness to obtain state or local certifications where applicable. This is an on-site, part-time/full-time hourly role depending on theatre needs.