Theatre Assistant Manager: Lead Service & Team Growth
Marcus Theatres
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Benefits offered by this job
Job summary
Marcus Theatres is seeking an Assistant Manager to lead a team and deliver exceptional guest service in a fast-paced cinema environment. You will coach associates, assist with hiring and training, and ensure daily theatre operations run smoothly while maintaining a welcoming atmosphere for guests.
We value a positive attitude, strong communication, and the ability to motivate a team toward high standards of service and performance.
Qualifications
- Leadership and coaching abilities to develop a high-performing team.
- Strong guest service mindset with focus on positive guest experiences.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-volume cinema environment.
- Team-oriented with a drive for accountability and results.
Responsibilities
- Create a safe and welcoming environment for guests and staff.
- Supervise, motivate, reward and coach associates.
- Execute systems and processes to keep the theatre running smoothly.
- Assist with hiring, training and associate development.
- Evaluate KPIs to drive guest satisfaction and business results.
- Identify opportunities to increase brand awareness and drive traffic to the theatre.
- Follow directions from theatre and corporate management.
Skills
Job description
Marcus Theatres is seeking an Assistant Manager to lead a team and deliver exceptional guest service in a fast-paced cinema environment. You will coach associates, assist with hiring and training, and ensure daily theatre operations run smoothly while maintaining a welcoming atmosphere for guests.
We value a positive attitude, strong communication, and the ability to motivate a team toward high standards of service and performance.
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