Theater Guest Experience Host

Highgate; Honolulu (HI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Paid vacation

Tuition reimbursement

EAP

Job summary

Highgate Hotels is seeking a Host/Ambassador for the Kalia Theater in Hawaii. You will warmly welcome guests, set up your station, and ensure timely, courteous service throughout shifts.

The role emphasizes strong communication, attentiveness, and the ability to multitask while maintaining high standards of appearance and guest satisfaction. Responsibilities include managing opening/closing tasks, engaging with guests and staff, processing payments, and contributing to a positive guest

Qualifications

• Must communicate clearly and courteously with guests and staff
• Must listen actively to guest requests and concerns
• Must multitask and prioritize to meet service standards
• Must maintain a friendly, service-oriented demeanor at all times
• Ability to comply with liquor laws and responsible alcohol service is required

Responsibilities

• Greet guests and welcome them warmly at the Kalia Theater
• Set up and close stations, including opening and closing side work
• Provide timely, courteous service to guests and colleagues
• Process payments and operate the POS system, including credit card charges
• Upsell specials and maintain cleanliness and safety standards
• Attend meetings and training sessions as required

Skills

Communication

Multitasking

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Highgate Hotels is seeking a Host/Ambassador for the Kalia Theater in Hawaii. You will warmly welcome guests, set up your station, and ensure timely, courteous service throughout shifts.

The role emphasizes strong communication, attentiveness, and the ability to multitask while maintaining high standards of appearance and guest satisfaction. Responsibilities include managing opening/closing tasks, engaging with guests and staff, processing payments, and contributing to a positive guest