Hotel Facilities Attendant: Public Areas & Guest Care

Highgate; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Tuition reimbursement

Employee assistance program (EAP)

Job summary

Highgate Hotels is seeking a Facilities Attendant for the Kalia Theatre property in Honolulu. You will maintain cleanliness and safety across lobby areas, restrooms, corridors, and public spaces, while assisting with special cleaning tasks as needed.

Responsibilities include reporting maintenance needs, following proper cleaning procedures, and delivering linen and supplies. The role requires flexibility, strong guest service, and the ability to work with a friendly, professional approach.

Qualifications

• Must have a High School diploma or equivalent.
• Experience in a hotel or related field preferred.
• Previous housekeeping experience highly preferred.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.
• Must communicate effectively with guests and staff.
• Must be able to multitask and meet deadlines.
• Maintain a warm, friendly demeanor at all times.

Responsibilities

• Maintain cleanliness in lobby areas, restaurants, restrooms, corridors, meeting rooms, offices, elevators and other public spaces.
• Attend hotel-required meetings and trainings.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Assist in guestroom cleaning procedures as needed.
• Deliver clean linen to assigned sections and manage trash disposal.
• Ensure guest satisfaction through courteous service.

Skills

Attentive and courteous

Communication skills

Multitasking

Stand for long periods

Safety awareness

Education

High School diploma or equivalent

Tools

Two-way radio etiquette

Job description

Highgate Hotels is seeking a Facilities Attendant for the Kalia Theatre property in Honolulu. You will maintain cleanliness and safety across lobby areas, restrooms, corridors, and public spaces, while assisting with special cleaning tasks as needed.

Responsibilities include reporting maintenance needs, following proper cleaning procedures, and delivering linen and supplies. The role requires flexibility, strong guest service, and the ability to work with a friendly, professional approach.