Reservations & Guest Experience Host

The Kahala Hotel & Resort; East Honolulu (HI); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

The Kahala Hotel & Resort in Honolulu, Hawaii, seeks a friendly host to warmly greet guests, manage seating, and present menus. You will guide guests to tables, confirm dining times, and coordinate with waitstaff to ensure smooth service.

The role requires at least 6 months in customer service; hospitality experience is preferred. A High School Diploma is required. Shifts vary; full-time/part-time on-call option may apply.

Qualifikationen

• Six (6) months of previous experience in customer service required.
• Six (6) months of previous experience as a host preferred.
• Prior hospitality and restaurant experience preferred.

Aufgaben

• Receives, records and makes any necessary arrangements for reservations and special functions in the restaurant.
• Greet guests, offer seating, escort to table and present menu.
• Maintain knowledge of daily menus and communicate them to guests on request.
• Upsell and sell various retail items in the outlet where assigned.
• Ensure menus are clean and presented to guests.
• Maintain open communication between guests, management and staff.
• Provide guest assistance and directions in public areas.
• Follow safety procedures and emergencies as needed.

Kenntnisse

Customer service

Host experience

Hospitality experience

Ausbildung

High School Diploma or General Education Diploma

Jobbeschreibung

The Kahala Hotel & Resort in Honolulu, Hawaii, seeks a friendly host to warmly greet guests, manage seating, and present menus. You will guide guests to tables, confirm dining times, and coordinate with waitstaff to ensure smooth service.

The role requires at least 6 months in customer service; hospitality experience is preferred. A High School Diploma is required. Shifts vary; full-time/part-time on-call option may apply.