Test Center Proctor & Operations Specialist

Prometric; Pittsburgh (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

12 Paid Holidays Off

No selling or quotas

Office setting environment

No inventory/overnights

Paid training

Sick time prorated

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric in Pittsburgh, PA is seeking a Test Center Administrator to serve as the face of Prometric in our test centers worldwide. You will verify candidate identifications, monitor exams, and uphold strict policies to ensure exam integrity.

This role requires a high school diploma, customer service experience, and the ability to work a variety of shifts. You'll operate in a fast-paced office environment with occasional weekend hours.

Qualifications

• High school diploma or equivalent required.
• College experience considered a plus.
• Minimum 1 year of customer service experience.
• Must be 18 years old.

Responsibilities

• Greet examinees and verify identification
• Monitor exams and enforce security checks
• Maintain secure environment and materials
• Provide fair and comfortable testing experience
• Report candidate issues with urgency
• Be flexible with scheduling
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct

Skills

Customer service

Report writing

Multi-tasking

MS Office

Education

High school diploma

College experience

Tools

Windows

MS Office

Outlook

Job description

Prometric in Pittsburgh, PA is seeking a Test Center Administrator to serve as the face of Prometric in our test centers worldwide. You will verify candidate identifications, monitor exams, and uphold strict policies to ensure exam integrity.

This role requires a high school diploma, customer service experience, and the ability to work a variety of shifts. You'll operate in a fast-paced office environment with occasional weekend hours.