Test Center Proctor & Operations Associate

Prometric; Hamilton Township (NJ); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

12 Paid Holidays Off annuallybased on

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Job summary

Prometric's Test Center Administrator serves as the face of Prometric in our test centers worldwide, ensuring smooth operations, verifying examinee identification, and upholding strict policies for exam integrity.

This part-time role supports a fast-paced environment, requires flexibility across shifts, and offers a comprehensive benefits package. Prometric values teamwork and professional interaction with candidates and staff in a modern office setting.

Qualifications

• High school diploma or equivalent required; college experience is a plus.
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.).
• Must be 18 years of age to qualify.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Skills

Communication

Report writing

Multi-tasking

MS Office

Education

High school diploma

College experience

Job description

Prometric's Test Center Administrator serves as the face of Prometric in our test centers worldwide, ensuring smooth operations, verifying examinee identification, and upholding strict policies for exam integrity.

This part-time role supports a fast-paced environment, requires flexibility across shifts, and offers a comprehensive benefits package. Prometric values teamwork and professional interaction with candidates and staff in a modern office setting.