Test Center Proctor & Admin Specialist

Prometric; Duluth (MN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

12 Paid Holidays Off annually

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric is seeking a Test Center Administrator in Duluth, MN to serve as the face of Prometric at the site. You will verify candidate IDs, monitor exams, and uphold strict exam integrity policies in a fast-paced environment.

Role requires at least 1 year of customer service experience, willingness to work part-time (20 hours/week) with varying shifts, and a focus on accurate reporting and secure test center operations.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience in person.
• Must be 18 years of age to qualify.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• Ability to be flexible with scheduling based on Prometric days of operations.
• Represent Prometric's vision, mission and values.
• Safeguard the test center from misconduct.
• If applicable, digitally scan and record candidate fingerprint identification.

Skills

Communication

Report writing

Multi-tasking

Windows apps

Education

High school diploma or equivalent

College experience a plus

Tools

MS Office

Job description

Prometric is seeking a Test Center Administrator in Duluth, MN to serve as the face of Prometric at the site. You will verify candidate IDs, monitor exams, and uphold strict exam integrity policies in a fast-paced environment.

Role requires at least 1 year of customer service experience, willingness to work part-time (20 hours/week) with varying shifts, and a focus on accurate reporting and secure test center operations.