Test Center Operations Leader

Prometric; Columbia (SC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

12 Paid Holidays Off annuallybased on 

No selling or quotas

Office setting environment

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal

Job summary

Prometric is seeking a Test Center Manager in Columbia, SC to lead daily operations, supervise staff, and uphold exam integrity in a fast-paced environment. You will oversee scheduling, security procedures, and facility standards to ensure high-quality testing experiences for candidates and clients.

The role requires strong leadership, clear communication, and the ability to manage costs while driving performance.

Qualifications

• Minimum two years of customer service experience.
• One year of supervisory or management experience.
• Must be 18 years of age to qualify.

Responsibilities

• Ensure facilities, operations, and performance meet Prometric standards and client expectations.
• Plan regular staff schedules and supervise both regular and temporary Test Center Administrators.
• Understand test center operating costs and impact on Prometric's financial metrics.

Skills

Effective communication

Staff scheduling

Leadership

Decision making

Report writing

Multitasking

Conflict resolution

Education

High school diploma or equivalent

College experience a plus

Tools

MS Office

Outlook

Explorer/web browsing

Job description

Prometric is seeking a Test Center Manager in Columbia, SC to lead daily operations, supervise staff, and uphold exam integrity in a fast-paced environment. You will oversee scheduling, security procedures, and facility standards to ensure high-quality testing experiences for candidates and clients.

The role requires strong leadership, clear communication, and the ability to manage costs while driving performance.