Test Center Administrator & Exam Proctor - Flexible Schedule

PSI Services LLC; Jackson (MS); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Jackson, MS to maintain exam integrity and provide a smooth testing experience. This entry-level position includes comprehensive training and a structured shift from Monday through Friday.

The role emphasizes customer service, clear communication, and strict security protocols in a busy testing center. A HS diploma and US citizenship are required. Benefits are included for full-time staff.

Qualifications

• High school diploma or equivalent required.
• US citizenship required.
• Customer service experience preferred (training provided).
• Strong communication and attention to detail required.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Detail orientation

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Jackson, MS to maintain exam integrity and provide a smooth testing experience. This entry-level position includes comprehensive training and a structured shift from Monday through Friday.

The role emphasizes customer service, clear communication, and strict security protocols in a busy testing center. A HS diploma and US citizenship are required. Benefits are included for full-time staff.