Test Center Proctor: Flexible Hours & Benefits

PSI Services LLC; Chattanooga (TN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k) retirement plan

Flexible scheduling

Career development and training

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC in West Springfield, MA is hiring a Test Center Administrator (Exam Proctor). This entry-level role focuses on maintaining exam integrity, guiding test takers, and delivering a professional experience in a calm testing environment.

Training is provided; you will verify IDs, set up workstations, assist with accessibility needs, and coordinate with IT for technical issues. The position offers full benefits and a path to growth within a global testing solutions company.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

US citizenship

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC in West Springfield, MA is hiring a Test Center Administrator (Exam Proctor). This entry-level role focuses on maintaining exam integrity, guiding test takers, and delivering a professional experience in a calm testing environment.

Training is provided; you will verify IDs, set up workstations, assist with accessibility needs, and coordinate with IT for technical issues. The position offers full benefits and a path to growth within a global testing solutions company.