Test Center Proctor (On-Site) — Flexible Scheduling & Benefits

PSI Services LLC; New Providence (NJ); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC in New Providence, NJ is hiring a Test Center Administrator (Exam Proctor) for a full-time, on-site role. You will welcome test takers, verify IDs, set up workstations, and supervise exams to maintain security and a smooth testing experience.

This entry-level position includes training, benefits, and opportunities to develop in a global testing organization dedicated to fair assessments. Strong customer service and calm under pressure are valued.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred (training provided).
• Knowledge of basic computer software and hardware concepts.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Strong communication skills

Attention to detail

Calm under pressure

Customer service experience

Basic IT troubleshooting

Basic computer skills

Microsoft Office experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC in New Providence, NJ is hiring a Test Center Administrator (Exam Proctor) for a full-time, on-site role. You will welcome test takers, verify IDs, set up workstations, and supervise exams to maintain security and a smooth testing experience.

This entry-level position includes training, benefits, and opportunities to develop in a global testing organization dedicated to fair assessments. Strong customer service and calm under pressure are valued.