Test Center Proctor - Full-Time with Security & Service

PSI Services LLC; Savannah (GA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid time off

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC is seeking a Test Center Administrator/Proctor for a full-time, on-site position at our Savannah, GA location. The role involves welcoming test takers, verifying IDs, setting up workstations, and supervising exams to ensure security and a smooth testing experience.

Entry-level with comprehensive training, this position emphasizes customer service, accuracy, and calm handling of testing environments. Benefits are included for full-time staff.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Technical troubleshooting

Stand/walk for long periods

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator/Proctor for a full-time, on-site position at our Savannah, GA location. The role involves welcoming test takers, verifying IDs, setting up workstations, and supervising exams to ensure security and a smooth testing experience.

Entry-level with comprehensive training, this position emphasizes customer service, accuracy, and calm handling of testing environments. Benefits are included for full-time staff.