Test Center Proctor - Entry Level, Flexible Schedule

PSI Services LLC; Glenview (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay + comprehensive benefit

Paid time off and retirement plans

Flexible scheduling and work-life bal

Career development and training

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) for full-time hours at our Nashville, TN center. The role emphasizes exam integrity, customer service, and a calm testing environment for every test taker.

The position is entry-level with comprehensive training provided, ideal for individuals who value accuracy and a professional testing setting. Competitive pay and benefits accompany this opportunity.

Qualifications

• High school diploma or equivalent is required.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Attention to detail

Strong communication

Calm under pressure

Education

High school diploma

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) for full-time hours at our Nashville, TN center. The role emphasizes exam integrity, customer service, and a calm testing environment for every test taker.

The position is entry-level with comprehensive training provided, ideal for individuals who value accuracy and a professional testing setting. Competitive pay and benefits accompany this opportunity.