Test Center Proctor - Flexible Hours & Benefits

PSI Services LLC; Jackson (MS); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) for a full-time, on-site role at our Jackson, MS facility. You will welcome test takers, verify IDs, and maintain exam security while ensuring a smooth testing experience.

Training is provided for this entry-level position. The shift runs Monday-Thursday 8:00am–5:00pm and Friday 8:00am–5:00pm, with competitive benefits in a security-conscious environment.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Accessibility support

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) for a full-time, on-site role at our Jackson, MS facility. You will welcome test takers, verify IDs, and maintain exam security while ensuring a smooth testing experience.

Training is provided for this entry-level position. The shift runs Monday-Thursday 8:00am–5:00pm and Friday 8:00am–5:00pm, with competitive benefits in a security-conscious environment.