Territory Service Sales Manager Growth & Accounts

Schindler Group; Boston (MA); On-site; USD 127,100 - 158,800; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision

Vacation & time off

Tuition reimbursement

Parental leave

Career development opportunities

Job summary

Schindler Group in Boston, MA seeks a Service Sales Manager to partner with the General Manager – Service to retain and grow the service portfolio while driving acquisition and recovery for units beyond the portfolio. This role focuses on delivering exceptional customer satisfaction and aligning with regional financial objectives.

You will lead a team of Service Sales Representatives, develop territory plans, grow the service portfolio, manage major accounts, and ensure effective service sales

Qualifications

• B2B sales experience required or preferred.
• Knowledge of service sales processes and contract terms.
• Ability to read and interpret financial statements.
• Experience leading or coaching a sales team is a plus.
• Experience in elevator industry or service-oriented business is desirable.

Responsibilities

• Partner with GM – Service to execute the territory business plan.
• Drive service sales initiatives and regional growth strategies.
• Assist in developing sales budgets and annual sales plans.
• Reinforce standardized sales management practices and tools.
• Grow service portfolio by increasing unit count and value.
• Collaborate on customer excellence strategies to strengthen loyalty.
• Build relationships with key customers, decision-makers, consultants.
• Identify and expand major accounts, including national prospects.
• Lead retention efforts for Top 20 accounts and at-risk customers.
• Coach a team of Service Sales Representatives to hit KPIs.
• Ensure effective service sales meetings and leadership when needed.
• Support Schindler's values and leadership principles.

Skills

B2B sales experience

Contract terms understanding

Financial statement literacy

Leadership and coaching

Relationship building

Education

BA/BS in Business/Management/Marketing/Sales

Job description

Schindler Group in Boston, MA seeks a Service Sales Manager to partner with the General Manager – Service to retain and grow the service portfolio while driving acquisition and recovery for units beyond the portfolio. This role focuses on delivering exceptional customer satisfaction and aligning with regional financial objectives.

You will lead a team of Service Sales Representatives, develop territory plans, grow the service portfolio, manage major accounts, and ensure effective service sales