Territory Route Leader — Growth, Coaching & Field Ops

Vestis Corporation; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Vestis Corporation in Memphis, TN, is seeking a Territory Manager to lead a service territory with route sales reps, driving safety, retention, and growth across customers.

You will coach RSRs, manage onboarding, and coordinate collections while ensuring high service levels. The role requires frequent travel, strong leadership, and proven customer-account development skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred or related experience.
• Two years of service and route-based industry experience with proven growth.
• DOT certification and a valid driver’s license required.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives (RSRs).
• Reports to Service Manager or Sr. Territory Manager; if none, General Manager.
• Create a pervasive sales culture via TIG and Shared Lead programs.
• Assist in new account installations per direction from management.
• Manage day-to-day activities of territory customer service programs.
• Visit customers quarterly to review growth and opportunities.
• Ensure RSRs respond to and resolve all service requests timely.
• Set clear expectations for customer service and lead by example.
• Spend 60% of time traveling with service professionals inspecting routes.
• Follow up on at-risk accounts and resolve concerns promptly.
• Negotiate and secure renewal agreements with customers.

Skills

Interpersonal skills

Communication

Negotiation

Customer service

MS Office proficiency

Sales exposure

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office Suite

Job description

Vestis Corporation in Memphis, TN, is seeking a Territory Manager to lead a service territory with route sales reps, driving safety, retention, and growth across customers.

You will coach RSRs, manage onboarding, and coordinate collections while ensuring high service levels. The role requires frequent travel, strong leadership, and proven customer-account development skills in a fast-paced environment.