Territory Operations Manager – Lead, Grow & Deliver

NAACPJobFinder; Kent (WA); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid vacation days

Tuition reimbursement

Life insurance

Disability insurance

Company holidays

Job summary

Rentokil North America in Kent, WA seeks an Operations Manager to train, lead, and develop a team of specialists. You will drive service quality, contribute to revenue growth, and travel within the territory to meet clients and support sales.

Requirements include a Bachelor’s degree (preferred), 3–5 years in a management role in customer service, and strong communication skills. A valid driver’s license is required.

Qualifications

• Bachelor’s degree (preferred but not required).
• 3–5 years in a management role with emphasis in customer service.
• Success in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Experience in a route-oriented, service environment a plus.
• Must possess a valid driver’s license from state of residence.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Skills

Leadership

Customer service

Training & coaching

Verbal & written communication

License & driving

Education

Bachelor’s degree (preferred)

Job description

Rentokil North America in Kent, WA seeks an Operations Manager to train, lead, and develop a team of specialists. You will drive service quality, contribute to revenue growth, and travel within the territory to meet clients and support sales.

Requirements include a Bachelor’s degree (preferred), 3–5 years in a management role in customer service, and strong communication skills. A valid driver’s license is required.