Territory Operations Lead - Field Service & Growth

Homefix Custom Remodeling Corp; Richmond (VA); On-site; USD 85,000 - 115,000; Full time

Job summary

Homefix Custom Remodeling Corp. is seeking a Territory Operations Manager to oversee the regional logistics, service delivery, and administrative functions. You will coordinate field staff, manage budgets, and align regional activities with sales goals to drive revenue and customer satisfaction.

The role requires strong leadership, analytics, and CRM proficiency, with responsibility for improving operational efficiency and coordinating with cross-functional teams to implement new service lines.

Qualifications

• Leadership and team supervision experience.
• Strong analytical and financial-tracking abilities.
• Proficiency with CRM tools (Salesforce) and MS Office.
• Effective communication with clients, contractors, and staff.

Responsibilities

• Oversee field operations, service delivery, inventory, and logistics for the region.
• Monitor KPIs, service reports, and market data to identify improvements and growth potential.
• Lead, train, and mentor field staff, coordinating training and performance reviews.
• Maintain relationships with clients, contractors, and stakeholders to ensure satisfaction.
• Manage operating budgets and assets while ensuring policy compliance.
• Coordinate with sales and marketing to launch initiatives and new services.

Skills

Leadership

Analytical

CRM (Salesforce)

Microsoft Office

Communication

Operations mgmt

Education

Associate’s degree in Business Administration

Tools

Salesforce

Microsoft Office

Job description

Homefix Custom Remodeling Corp. is seeking a Territory Operations Manager to oversee the regional logistics, service delivery, and administrative functions. You will coordinate field staff, manage budgets, and align regional activities with sales goals to drive revenue and customer satisfaction.

The role requires strong leadership, analytics, and CRM proficiency, with responsibility for improving operational efficiency and coordinating with cross-functional teams to implement new service lines.