Territory Home Care Growth & Partnerships Lead

Helping Hearts USA LLC; Elizabethtown (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission earning opportunities

Structured onboarding and training

Ongoing leadership support

Professional growth and advancement

Collaborative work environment

Job summary

Helping Hearts USA LLC is seeking a results-driven Business Development Representative to expand our network and drive referrals across the United States. You will build partnerships with hospitals, clinics, and senior-care networks while advancing client admissions and service hours.

The role emphasizes field-based activity in assigned territories, with commissions tied to performance and growth. A strong referral network and proactive outreach are essential for success.

Qualifications

• Be at least 18 years of age.
• High school diploma or equivalent.
• Two+ years of business-development, healthcare sales, home-care sales, senior-care marketing, community-relations, or closely related experience.
• Established network of professional referral relationships within the market they are applying to represent.
• Proven track record of generating leads, developing partnerships, closing new business, and meeting performance goals.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Understand sales terminology, prospecting, lead nurturing, relationship management, negotiation, and closing strategies.
• Comfortable making cold calls, conducting in-person visits, delivering professional presentations, and attending networking events.
• Highly organized, dependable, self-aware, coachable, and attentive to detail.
• Capable of independently managing a field-based territory while remaining accountable to leadership.
• Reliable access to a smartphone and computer.
• Comfortable using CRM software, email, Microsoft Office, Google Workspace, and other business-management systems.
• Maintain a polished, professional appearance while representing Helping Hearts.
• Maintain confidentiality and comply with company policies, privacy requirements, and applicable regulations.

Responsibilities

• Establish, nurture, and expand long-term relationships with professional referral sources.
• Create partnerships that produce consistent, repeat home-care referrals.
• Build trust and rapport with healthcare professionals, community leaders, prospective clients, and families.
• Maintain frequent contact with active referral partners to keep Helping Hearts visible and accessible.
• Identify prospective clients, referral sources, and business partners through market research, cold calling, email campaigns, in-person visits, networking events, and community outreach.
• Conduct daily outreach and maintain consistent engagement with current and prospective referral sources.
• Use established professional relationships to introduce Helping Hearts to new partnership opportunities.
• Represent Helping Hearts at approved professional meetings, networking functions, healthcare events, and community programs.
• Monitor local healthcare, senior-care, home-care, and community-service trends.
• Remain informed about competitor activity, referral patterns, market conditions, and community needs.
• Identify underserved areas and growth opportunities within the territory.
• Develop creative marketing and outreach strategies.
• Maintain knowledge of services, referral process, pricing, and service enhancements.
• Provide leadership with meaningful feedback about market conditions and growth opportunities.
• Maintain an active pipeline of prospective clients and referral partners.
• Document calls, visits, meetings, referrals, follow-ups, and outcomes in CRM.
• Complete timely follow-up with every qualified opportunity.
• Submit activity and performance reports by deadlines.
• Track progress toward goals.
• Maintain records supporting commission eligibility.
• Work closely with operations, scheduling, recruiting, marketing, and leadership.
• Support seamless transition from referral to client intake and service.
• Respond to questions promptly and professionally.
• Participate in training and strategy planning.
• Complete assigned daily, weekly, and monthly BD responsibilities.
• Contribute to a collaborative work environment.
• Establish a visible Helping Hearts presence within the territory.
• Generate qualified referrals and new client opportunities.
• Develop referral sources that repeatedly recommend Helping Hearts.
• Convert relationships into new clients and recurring service hours.
• Maintain an accurate and active sales pipeline.
• Meet or exceed goals.
• Communicate with leadership and operations.
• Represent Helping Hearts with integrity and enthusiasm.

Job description

Helping Hearts USA LLC is seeking a results-driven Business Development Representative to expand our network and drive referrals across the United States. You will build partnerships with hospitals, clinics, and senior-care networks while advancing client admissions and service hours.

The role emphasizes field-based activity in assigned territories, with commissions tied to performance and growth. A strong referral network and proactive outreach are essential for success.