Territory Growth & Route Operations Lead

Vestis; Birmingham (AL); On-site; USD 52,000 - 63,000; Full time

Job summary

Vestis provides uniforms and related products to over 300,000 customers nationwide, delivering from design to laundering and delivery. An Associate Territory Manager is tasked with maintaining targets, verifying route operations, and supporting growth within assigned territories.

The role emphasizes proactive customer service, collaboration with production, and adherence to company safety initiatives, with a potential career path toward district management within 9–12 months.

Qualifications

• High School diploma or equivalent; Bachelor’s Degree preferred.
• 1–2 years of service industry experience ideal.
• Must possess current and valid driver’s license; DOT requirements where applicable.
• Must be at least 21 years old.
• Able to operate a Step Van or similar vehicle.
• Prior P&L accountability and/or Contract-Managed service experience preferred.
• Strong customer service and sales results.
• Able to handle exposure to adverse weather and long hours.
• Must be able to lift up to 50 pounds and occasionally up to 100 pounds.
• Willingness to travel, including overnight travel.
• Solid computer skills including MS Office.
• Criminal Background, Motor Vehicle Record, and Drug Screen checks required.

Responsibilities

• Support targets for cost controls and growth within assigned territories.
• Review invoices, deposits and other documents; conduct weekly route observations.
• Execute prescribed action plans and truck audits when directed.
• Support efforts to drive company Action Plans and route organization accountability.
• Provide outstanding customer service and resolve service concerns.
• Coordinate with production to resolve shortages and production opportunities.
• Promote safety initiatives and maintain a safe work environment.
• Partner with Sales to identify growth opportunities; cover routes for sick days or vacations.
• Travel to other Market Centers as needed for support and task force assignments.
• Progress toward the DM position within 9–12 months.

Skills

Customer service

Sales results

MS Office

Driver's license

Problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

Step Van operation

Job description

Vestis provides uniforms and related products to over 300,000 customers nationwide, delivering from design to laundering and delivery. An Associate Territory Manager is tasked with maintaining targets, verifying route operations, and supporting growth within assigned territories.

The role emphasizes proactive customer service, collaboration with production, and adherence to company safety initiatives, with a potential career path toward district management within 9–12 months.