Territory Growth Manager, Field Sales & Leadership

Vestis Services; Corbin (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Vestis is seeking a Territory Manager in the United States to lead a designated service territory, drive customer retention and revenue growth, and ensure safety and profitability across route operations.

The role requires coaching RSrs, coordinating with leadership, and delivering on TIG/Shared Lead programs while spending substantial time traveling to customer sites. Strong leadership and negotiation skills are essential.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred or related experience.
• Two years of service/route-based industry experience with a proven account-growth track record.
• Previous profit/loss accountability or contract-managed service experience preferred.
• Significant customer interface and service experience.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives in your territory.
• Reports to Service Manager or Sr. Territory Manager; or General Manager if needed.
• Create a sales-focused culture via TIG and Shared Lead programs.
• Assist in new account installations as directed by leadership.
• Manage day-to-day customer service activities for the territory.
• Visit required customers quarterly to review growth and service opportunities.
• Ensure RSRs respond to service requests timely and professionally.
• Set clear expectations and lead by example.
• Travel ~60% with service professionals to observe and visit locations.
• Proactively address at-risk accounts and renewals with customers.
• Recruit, select, and hire Route Sales employees.
• Hold weekly in-person meetings with each RSR to review trends and opportunities.
• Deliver and participate in training to boost retention and goals.
• Maintain daily contact with RSRs; resolve pending items quickly.
• Attend meetings and handle admin work to improve customer satisfaction.
• Coordinate collections for accounts receivable and safeguard merchandise control.
• Investigate and report accidents or incidents within 24 hours.

Skills

Relationship building

Customer service

Negotiation

MS Office

Sales experience

Team leadership

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

Job description

Vestis is seeking a Territory Manager in the United States to lead a designated service territory, drive customer retention and revenue growth, and ensure safety and profitability across route operations.

The role requires coaching RSrs, coordinating with leadership, and delivering on TIG/Shared Lead programs while spending substantial time traveling to customer sites. Strong leadership and negotiation skills are essential.