Territory Growth Manager — Field Sales & Team Coaching

Vestis Corporation; Savannah (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Vestis is seeking a Territory Manager to oversee a designated service territory, coach Route Sales Representatives, and drive growth while maintaining safety and service standards. You will report to the Service Manager or a Sr.

Territory Manager, with significant travel and a focus on customer renewal and satisfaction. Strong leadership, negotiation, and communication skills are required, along with the ability to manage accounts, coordinate AR collections, and train staff.

Qualifications

• Strong interpersonal, analytical, communication, and customer service skills.
• Considerable negotiation skills.
• Computer proficiency, including MS Office.
• Exposure to sales function preferred.
• Significant management and human relations abilities.

Responsibilities

• Promote and sustain a safety culture
• Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
• Reports directly to a Service Manager or Sr. Territory Manager
• Create a pervasive sales culture with TIG and Shared Lead programs
• Assist in new account installations as directed by management
• Manage day-to-day activities of the territory’s customer service programs
• Visit all required customers each quarter to review growth and service opportunities
• Ensure RSRs respond to and resolve all service requests timely
• Set clear expectations for customer service and lead by example
• Travel ~60% of time with service professionals to observe and visit locations
• Follow up on at-risk accounts and resolve service concerns promptly
• Negotiate and secure renewal agreements with existing customers
• Recruit, select, and hire Route Sales employees
• Conduct weekly in-person meetings with each RSR to review trends and opportunities
• Deliver training to ensure customer retention and service goals are met
• Maintain daily contact with RSRs to resolve pending items
• Attend meetings and handle admin work to improve customer satisfaction
• Coordinate collections for accounts receivable
• Protect and manage merchandise control
• Investigate and report accidents within 24 hours

Skills

Interpersonal skills

Analytical skills

Communication

Customer service

Negotiation

MS Office

Education

High school diploma

Bachelor’s degree preferred

Job description

Vestis is seeking a Territory Manager to oversee a designated service territory, coach Route Sales Representatives, and drive growth while maintaining safety and service standards. You will report to the Service Manager or a Sr.

Territory Manager, with significant travel and a focus on customer renewal and satisfaction. Strong leadership, negotiation, and communication skills are required, along with the ability to manage accounts, coordinate AR collections, and train staff.