Territory Clinical Manager

Connectly Recruiting; San Diego (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Connectly Recruiting seeks a Clinical Manager to oversee patient care services and clinical staff in a Home Health setting across California. A valid RN license and leadership experience are required.

You will coordinate patient care, supervise staff, and ensure safe, effective care delivery. In this role, you will drive CHAP/regulatory readiness, lead QAPI initiatives, monitor patient satisfaction and complaint resolution, and support regulatory surveys with analytics.

Qualifications

• RN license in the state of operation
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Must possess and maintain CPR certification
• Must be a licensed driver with insured vehicle and ability to travel to all locations

Responsibilities

• Oversee day-to-day clinical and administrative operations and serve as primary contact for staff and patients during operating hours
• Ensure care delivery aligns with professional standards, agency policies, and state/federal regulations
• Provide leadership and backup coverage for PCM and CSS roles as needed
• Coordinate patient care including intake and referral processes with interdisciplinary team
• Lead QAPI initiatives, track incidents and trends, implement corrective actions
• Maintain survey readiness and conduct detailed audits and HHCAHPS distribution
• Oversee Emergency Preparedness Planning (EPP) and post-activation reporting

Skills

Leadership

Regulatory compliance

Quality improvement (QAPI)

Team supervision

Clinical operations

Education

RN license in the operating state

Graduate from approved nursing program

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.