Territory Clinical Manager

CareerNerds; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

CareerNerds, LLC is seeking a Clinical Manager in San Diego, CA to oversee patient care services and clinical staff. The role includes ensuring safe, effective care delivery and guiding CHAP readiness, QAPI initiatives, and survey readiness within the home health setting.

The position requires RN licensure in California, 5+ years of RN experience with supervisory exposure in Home Health, CPR certification, and travel to multiple locations as needed.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health.
• Experience managing RN services in the home, community, or clinic is preferred.
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured and travel to all business locations.

Responsibilities

• Oversee day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.
• Direct care delivery to align with professional standards, agency policies, and state and federal regulations.
• Serve as acting leader in the absence of the Territory Administrator and provide coverage for PCM and CSS roles as needed.
• Manage the intake and referral process while collaborating with an interdisciplinary team to develop and update individualized care plans.
• Evaluate care quality, assess ongoing patient needs, and collaborate on transfers and discharges.
• Review discharge assessment data and oversee discharge forms.
• Direct QAPI initiatives, participate in quality assurance activities, track incidents and corrective actions.
• Maintain accreditation and survey readiness and manage HHCAHPS survey distribution.
• Lead Emergency Preparedness Planning, activation, post-activation reporting, and event monitoring.

Skills

Clinical leadership

QAPI & Quality Improvement

Home Health experience

Regulatory compliance

Travel readiness

Education

Nursing degree (RN)

RN License (CA)

Tools

EHR systems

OASIS data management

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.