Territory Clinical Manager

Acloché LLC; San Diego (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Acloché LLC seeks a Clinical Manager in California to oversee patient care services and clinical staff supervision, ensuring safe, effective care and regulatory readiness. You will lead CHAP readiness, QAPI initiatives, and patient satisfaction initiatives.

Responsibilities include coordinating patient care, supervising staff, managing OASIS/discharge data, and driving performance analytics across locations, with travel as needed.

Qualifications

• Graduate from an approved school of professional nursing and licensed to practice as a registered nurse in the state of operation.
• 5 yrs RN experience with 2+ years supervisor experience in Home Health.
• Experience managing RN services in the home, community, or clinic is preferred.
• Must possess and maintain CPR certification.
• Must have a valid driver’s license and be able to travel to all business locations.

Responsibilities

• Oversee day-to-day clinical and administrative office operations and serve as primary contact for staff and patients.
• Ensure regulatory compliance with professional standards, agency policies, and state/federal regulations.
• Provide leadership and backup support when needed, including covering PCM and CSS roles.
• Coordinate patient care by managing intake/referrals and collaborating with an interdisciplinary team.
• Drive quality and assessment initiatives, monitor patient needs, and collaborate on transfers/discharges.
• Manage OASIS and discharge data, including reviewing and editing forms.
• Lead QAPI initiatives, monitor incidents, analyze trends, and implement corrective actions.
• Maintain survey readiness and analytics, including HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness Planning (EPP) with activation, reporting, and ongoing monitoring.

Skills

Clinical leadership

Regulatory compliance

Care coordination

Quality Improvement (QAPI)

OASIS/Discharge data management

Staff supervision

Emergency preparedness

Patient satisfaction management

Communication

Travel flexibility

Education

Registered nurse license (RN) in CA

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.