Territory Clinical Manager

Top Echelon Software LLC; San Diego (CA); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Top Echelon Software LLC in San Diego, CA is seeking a Clinical Manager to oversee patient care services and clinical staff. You will coordinate care, supervise staff, ensure safety, and drive regulatory readiness.

You will lead QAPI initiatives, monitor patient satisfaction and complaint resolutions, and collaborate with an interdisciplinary team to optimize care delivery across all locations.

Formación

• Must be a graduate from an approved nursing program and licensed RN in the state of operation.
• Minimum 5 years RN experience with 2+ years supervisory/home health leadership.
• Experience managing RN services in home, community, or clinic settings preferred.
• CPR certification required.
• Must be able to travel to all business locations.

Responsabilidades

• Oversee day-to-day clinical and administrative operations, serving as primary point of contact for staff and patients during operating hours.
• Ensure care delivery to align with professional standards, agency policies, and state and federal regulations.
• Provide leadership and backup coverage for PCM and CSS roles as needed.
• Coordinate patient care and develop, execute, and update individualized care plans with interdisciplinary teams.
• Drive QAPI initiatives, track incidents, and implement corrective actions.
• Maintain survey readiness, audit readiness, and manage HHCAHPS survey distribution within SHP.
• Lead Emergency Preparedness Planning (EPP) including activation and post-activation reporting.

Conocimientos

RN supervision

Healthcare leadership

Quality Improvement

Regulatory compliance

Discharge planning

OASIS knowledge

Travel readiness

Team coaching

Educación

RN License (CA)

BSN preferred

Descripción del empleo

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.