Territory Clinical Manager

Aspire Talent Solutions; San Diego (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Aspire Talent Solutions is seeking a Clinical Manager to lead patient care services, supervise clinical staff, and ensure services meet safety and regulatory standards. The role focuses on CHAP readiness, QAPI initiatives, and ongoing patient satisfaction efforts across multiple locations.

The position requires RN licensure in the operating state, 5+ years of RN experience with at least 2 years in Home Health supervision, CPR certification, and a valid driver's license with travel willingness.

Qualifications

• Registered nurse licensed to practice in the state of operation.
• 5+ years RN experience with 2+ years supervision in Home Health.
• Experience managing RN services in home, community, or clinic.
• Must maintain CPR certification.
• Must have a valid driver’s license and insured vehicle; travel to locations as needed.

Responsibilities

• Oversee day-to-day clinical and administrative office operations.
• Coordinate patient care with interdisciplinary team to develop care plans.
• Direct care to align with standards, agency policies, and regulations.
• Lead QAPI initiatives and track incidents and corrective actions.
• Maintain survey readiness and oversee HHCAHPS survey processes within SHP.
• Oversee Emergency Preparedness Planning (EPP) activities and monitoring.
• Provide leadership and backup coverage for PCM and CSS roles as needed.
• Review discharge data and edit/lock Discharge OASIS forms.

Skills

Leadership

Regulatory compliance

Quality improvement (QAPI)

Care coordination

Discharge planning

Education

Graduate from an approved school of professional nursing

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.