Territory Clinical Manager

Your Talent Team; San Diego (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Your Talent Team seeks a Clinical Manager to oversee patient care services and staff in our California home health operations. The role drives QAPI initiatives, CHAP/survey readiness, and ensures safe, effective care across the organization.

You will supervise clinical staff, lead quality improvement efforts, and coordinate interdisciplinary care plans while maintaining regulatory compliance. Ideal candidates hold a CA RN license, 5+ years RN experience with supervisory exposure, and a valid CPR

Qualifications

• RN license required in the state of operation.
• 5 years RN experience with 2+ years in a supervisory role in Home Health.
• Experience managing RN services in home, community, or clinic settings preferred.
• Licensed to practice as a registered nurse in the operating state.
• Valid CPR certification required for clinical roles.
• Must be a licensed driver with insured vehicle and willingness to travel to all business locations.

Responsibilities

• Oversee day-to-day clinical and administrative operations and serve as main contact for staff and patients during operating hours.
• Ensure care delivery aligns with professional standards, agency policies, and state/federal regulations.
• Provide leadership and backup coverage as acting leader in absence of Territory Administrator, and for PCM and CSS roles as needed.
• Coordinate patient care by managing intake and referrals and developing individualized care plans with an interdisciplinary team.
• Drive quality and assessment by evaluating care quality, addressing patient needs, and collaborating on transfers and discharges.
• Manage OASIS and discharge data, review and edit discharge forms and oversee discipline-related discharges.
• Lead QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain survey readiness and analytics, conduct audits, and manage HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness Planning, activation, reporting, and ongoing event monitoring.

Skills

Leadership

Quality Improvement

Regulatory Knowledge

Patient Care Coordination

Team Collaboration

Education

CA RN license

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.